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- Ordering: How can I get my order faster?Answer: We offer a variety of shipping options. Please keep in mind our normal 1-3 business day processing time when choosing your shipping speed. If you would ...
- Ordering: Can I add to or change my order before it ships?Answer: Please submit an Order Change Request. We do our best to meet these requests, but cannot guarantee that this can always be done, even if your order ...
- My Order: Can I combine my new order with an order in assembly?Answer: No, sorry. Once an order is "in assembly" it cannot be added/combine with another. You can cancel your "in assembly" order to create a new one. ...
- Printing: How long will it take for my custom printed order to arrive?Answer: Processing time for a printed proof is next business day. Processing the bulk order requires 3-4 business days. These processing times are approximate and can ...
- Ordering: I'm placing a large order. Can I have a discounted price?Answer: As the nature of our business is for event sized orders, our prices are set for larger quantities. Products eligable for wholesale quantity discounting are ...
- My Order: How can I check the status of my order?Answer: If you have an account set up with Cards & Pockets, you will simply need to log into your account and review the order. If ...
- Returns / Exchanges: I ordered too many Pocket Invitations, can I return some of them?Answer: We accept returns within 45 days of the purchase date. There are some items that are not subject for return; custom printed items, custom cut ...
- Ordering: How will I know if my order went through?Answer: An order confirmation email is sent within moments of placing your order. This is an automatically generated email that includes documentation of the order, as ...
- My Order: Will you notify me when my order ships out?Answer: A shipping confirmation email is sent just as soon as your order is packed up and ready to go. This confirmation email will not include ...
- Ordering: Can I order by phone?Answer: You sure can! We have a phone order line open Monday through Friday from 9:00 to 4:00 EST. Feel free to call us at 508-297-2125, We look ...